AIMS Issues Tracker
| Title | Category | Content | Impact | Resolution | Household | EA | Team | Lab | State | Date | Status |
|---|---|---|---|---|---|---|---|---|---|---|---|
|
Medium
|
Logistics issue | Team lead complained of inadequate consent forms on the field. Issues has been reported to the sub zonal coordinator who promised to get more consent forms across today. | 631 | 325 | 21-07-2018 08:55 AM | Closed | |||||
|
Medium
|
Information | All forms and data are completed | 0 | 21-07-2018 08:54 AM | Open | ||||||
|
Medium
|
Information | Team reported no issue as at the time of call. | 442 | 312 | 21-07-2018 08:42 AM | Closed | |||||
|
Medium
|
Start of the data status | the team is on their way to their EA, though they left the satellite lab without 5 forms which the Tl couldn't figure out the names of the missing forms as at time of call. | 656 | 335 | 21-07-2018 08:33 AM | Closed | |||||
|
Medium
|
Information | Team reported no issue as at the time of call. | 500 | 314 | 21-07-2018 08:32 AM | Closed | |||||
|
Medium
|
Tablet issues | the laboratorians could not view the information of participants assigned by the counselors to them, it was escalated to the zonal IT and they are currently working on it. RESOLVED | 500 | 314 | 21-07-2018 08:26 AM | Closed | |||||
|
Medium
|
Information | the team has one field laboratorian and the only laboratorian will not be around on Sunday as he will be traveling to collect his letter of release from his work place. it was escalated to the ZC and ZA. RESOLUTION: DFI and HR are on it. | 478 | 306 | 21-07-2018 08:17 AM | Closed | |||||
|
Medium
|
Duplicate | The team lead only has one laboratorian who is said to leave on Sunday in order to go and obtain a release letter from their primary place of assignment. This would leave the team without a laboratorian considering that the second laboratorian never showed up. RESOLUTION: DFI and HR are on it. | 478 | 306 | 21-07-2018 08:17 AM | Closed | |||||
|
Medium
|
Duplicate | Follow-up call to team 35 on repetition of PTID NG094065 on EA 1404 HH01 and HH07. She claims is not possible but will check it out. | 1404 | 380 | 20-07-2018 07:07 PM | Open | |||||
|
Medium
|
Duplicate | Resistance was met due to the religious beliefs of community members against interview and blood draw which made the exercise futile for the first day but the community head and the community guide stepped in and enlightened the people which led to people loosening up and responding better to the survey. | 478 | 306 | 20-07-2018 06:33 PM | Closed | |||||
|
Medium
|
Tablet issues | No EA was assigned to the team . Rectify today at about 10am by the IT support person, waiting for the team to sync | 2344 | 238 | 20-07-2018 06:23 PM | Open | |||||
|
Medium
|
Tablet issues | Data missing after interview was done, reported to zonal IT person but yet to rectify the issue. | 2373 | 248 | 20-07-2018 05:29 PM | Open | |||||
|
Medium
|
Logistics issue | Funds are needed for communication between the team lead and his team members | 667 | 338 | 20-07-2018 04:45 PM | Discarded | |||||
|
Medium
|
Logistics issue | Funds for accommodation Accommodation is over a 10km from the satellite lab they have been assigned to. The team lead is recommending a change to the satellite lab close by. The issue has been solved | 607 | 318 | 20-07-2018 04:41 PM | Closed | |||||
|
Medium
|
Survey checklist | team lead has not collect his ID card but other members have. TL eventually got ID. | 0 | 671 | 20-07-2018 12:01 PM | Closed | |||||
|
Medium
|
Tablet issues | team could not upload data because CAPI was not able to connect to the central server due to insufficient data. Resolution: team lead used a personal WIFI to upload data yesterday. | 451 | 290 | 20-07-2018 12:01 PM | Closed | |||||
|
Medium
|
Duplicate | The team has arrived at the EA and have no challenges so far | 671 | 340 | 20-07-2018 12:00 PM | Closed | |||||
|
Medium
|
Tablet issues | Batteries of the tablets do not last long and the power bank is not powerful enough to charge more than one tablet. It has been escalated to the IT team. | 508 | 288 | 20-07-2018 11:48 AM | Closed | |||||
|
Medium
|
Tablet issues | team was not able to connect to the central server and were not able to upload data collected yesterday. IT support has been contacted and is yet to resolve the issue, however the team is still on the field collecting data. Resolved! | 507 | 288 | 20-07-2018 11:42 AM | Closed | |||||
|
Medium
|
Tablet issues | Team complained that tablet drains quickly and team has put this challenge forward to the IT support as a recommendation for additional power bank as the only one given to the team isn't enough. Also, there is an error message that keeps popping up during communication with central server.(this is a network issue) | 644 | 331 | 20-07-2018 11:38 AM | Closed | |||||
|
Medium
|
Duplicate | EAs has not been opening it showing error message | 439 | 281 | 20-07-2018 11:34 AM | Closed | |||||
|
Medium
|
Duplicate | Checking if its working now | 439 | 281 | 20-07-2018 11:34 AM | Closed | |||||
|
Medium
|
Information | Team reported no issue as at the time of call. | 472 | 304 | 20-07-2018 11:27 AM | Closed | |||||
|
Medium
|
Duplicate | Team is experiencing logistic issues which is currently being addressed by the zonal coordinator. Resolved. | 471 | 304 | 20-07-2018 11:26 AM | Closed | |||||
| Information | team lead could not communicate with central server. however, he used another team leads WIFI and he was able to upload. lot number on the system does not tally with the one on the test kits. it was escalated to the satellite lab. were told that it is a general issue and have been given the way around it. | 505 | 308 | 20-07-2018 10:47 AM | Closed |