AIMS Issues Tracker
| Title | Category | Content | Impact | Resolution | Household | EA | Team | Lab | State | Date | Status |
|---|---|---|---|---|---|---|---|---|---|---|---|
|
Medium
|
Sync status | Information was sent, still expecting data to sync to aims (5 HH completed ) | 2343 | 251 | 21-07-2018 04:46 PM | Open | |||||
|
Medium
|
Tablet issues | Missing data issues and PTID error | 2373 | 248 | 21-07-2018 04:35 PM | Open | |||||
|
Medium
|
Tablet issues | CAPI and sign code issues | 2377 | 247 | 21-07-2018 04:33 PM | Open | |||||
|
Medium
|
Sync status | Not picking up calls | 2305 | 246 | 21-07-2018 04:32 PM | Open | |||||
|
Medium
|
Sync status | not reachable after every attempt | 2353 | 241 | 21-07-2018 04:31 PM | Open | |||||
|
Medium
|
Sync status | reason why they have opened just 1 household since the beginning of data collection | 2344 | 238 | 21-07-2018 04:30 PM | Open | |||||
|
Medium
|
Sync status | reason why they have opened just 2 household and uploaded 1 since the beginning of data collection | 2352 | 234 | 21-07-2018 04:28 PM | Open | |||||
|
Medium
|
Tablet issues | Team went to the field late because they reported result of HH interview got corrupted after completion. IT person was contacted by team and the corruption error fixed. | 685 | 345 | 21-07-2018 01:17 PM | Closed | |||||
|
Medium
|
Logistics issue | Team was not given ink pads and were told that they will be given by the end of the day by the Logistic personnel. | 508 | 288 | 21-07-2018 12:09 PM | Closed | |||||
|
Medium
|
Information | Team reported no issue as at the time of call. | 475 | 286 | 21-07-2018 11:52 AM | Closed | |||||
|
Medium
|
Information | Team is currently on their way to the field. | 492 | 284 | 21-07-2018 11:45 AM | Closed | |||||
|
Medium
|
Tablet issues | team was not able to upload any data as the CAPI could not connect to the server. however, the issue has been reported to the IT support. team is currently in the satellite lab. It was resolved by the IT personnel. | 491 | 284 | 21-07-2018 11:44 AM | Closed | |||||
|
Medium
|
IT challenges | Team could not go out yesterday because of the EA problem with some of the teams that had security issues, however, Zonal IT person has asked them to continue data collection till the issue with those teams are resolved. team is currently in the satellite lab collecting consumable materials for field work and will soon be on their way. | 510 | 282 | 21-07-2018 11:33 AM | Closed | |||||
|
Medium
|
Tablet issues | Team 7 has not gone to the field because they are having CAPI issue. They are with the IT support at the time of this call. | 0 | 615 | 21-07-2018 11:20 AM | Closed | |||||
|
Medium
|
Mapping issues | Team asked to leave the EA where work had previously started because no advocacy /community mobilization was carried out. ZC promised to resolve the issue. Team moved to the next EA outlined. | 468 | 295 | 21-07-2018 11:18 AM | Open | |||||
|
Medium
|
Information | The participant consented for blood draw but wanted to choose the type of test to be conducted. The community chief and community guide have talk to them and all agreed for the test. | 610 | 320 | 21-07-2018 11:12 AM | Closed | |||||
|
Medium
|
IT challenges | wrong household, unable to update households. Zonal IT coming to meet him at a nearby satelite lab. | 498 | 305 | 21-07-2018 10:57 AM | Open | |||||
|
Medium
|
Tablet issues | There is an error message whenever CAPI is to select respondent for NSUM. Secondly, In a HH where the HH head has 3 wives, the name of the first wife disappears on the interviewer's tablet. Team has not been able to report issue to IT because he leaves the field very late. IT (Ahmed) was contacted on behalf of team and he confirmed that the error of data disappearance from tablets has been reported. He said it is been worked upon. However he (IT) said TL should go back to the interview, advance to end and resend to the interviewer. Zonal IT also promised to get in touch with team 28 on the issues raised. | 679 | 343 | 21-07-2018 10:47 AM | Closed | |||||
|
Medium
|
Tablet issues | Team 24 had challenges updating to the central server but IT was able to sort it out. Data have been successfully uploaded. | 668 | 339 | 21-07-2018 10:11 AM | Closed | |||||
|
Medium
|
Start of the data status | This team is yet to commence work. The initial LGA/EA allocated had security challenges. They were reassigned a new EA and on getting there another team was there. They returned back to the ZC for another assignment which is currently ongoing. The Zonal IT is to install the new EA in their tablets so they can start data collection. Team is still waiting for the issue to be resolved. | 494 | 301 | 21-07-2018 10:09 AM | Open | |||||
|
Medium
|
Information | One of the tablets assigned to the team was stolen. The incident has been reported to the Zonal IT Coordinator. TL reported he has gone to the police station to lay formal complaint concerning the stolen tablet. However, he awaits response from the zonal coordinator and zonal IT. | 0 | 607 | 21-07-2018 10:05 AM | Closed | |||||
| Data discrepancy | parental consent was not given, but their was blood draw for the children. | 0 | 21-07-2018 10:01 AM | Open | |||||||
|
Medium
|
Security report | They have been instructed by the ZC to hold on while the ZC sorts out the issue of EA for the teams that could not go to their EAs because of security challenge. The issue is yet to be resolved. | 453 | 290 | 21-07-2018 09:42 AM | Open | |||||
|
Medium
|
Tablet issues | Team lead could not upload data up untill now. Team lead escalated to IT support. RESOLUTION: IT personnel asked team to continue as the issue will be resolved at the close of work today. | 499 | 305 | 21-07-2018 09:34 AM | Open | |||||
|
Medium
|
Information | There was a duplicate PTID for HH3 and HH7 in EA 0482: It was escalated to Halima. Team complained that 2 incentives are not enough for large HHs. | 483 | 310 | 21-07-2018 09:12 AM | Closed |